Last updated: 2026-05-27
Introduction
This Privacy Policy explains how Growthflow collects, uses, stores, and protects personal information when you visit our website or interact with our services. We are a regional information portal covering events and news for residents of Calgary and surrounding communities.
Growthflow is located at 220 8 Ave SW, Calgary, AB T2P 1B5, Canada. We take your privacy seriously. This policy applies to all information collected through our website, email communications, and any other channels where you interact with us.
If you have questions about this policy or how we handle your data, contact us at [email protected].
Information We Collect
We collect different types of information depending on how you use our website.
Contact form data. When you submit a contact form or send us an email, we collect the information you provide. This typically includes your name, email address, phone number if you choose to share it, and the content of your message. You decide what to include.
Server logs. Our web servers automatically record certain information when you visit. This includes your IP address, browser type and version, operating system, the pages you viewed, the time and date of your visit, and the website that referred you to us. This data helps us understand how people use our site and troubleshoot technical issues.
Cookies and similar technologies. We use cookies to improve your experience on our website. Cookies are small text files stored on your device. They help us remember your preferences and understand aggregate patterns in how visitors navigate our content. For detailed information about the specific cookies we use, please see our Cookie Policy.
Newsletter subscriptions. If you sign up for our newsletter or email updates, we collect your email address and any preferences you indicate about the types of content you want to receive.
How We Use Information
We use the information we collect for specific, limited purposes.
First, we use contact form submissions to respond to your inquiries. When you reach out with a question or comment, we need your contact details to reply. Simple as that.
Second, we use server logs and analytics data to improve our website. This means understanding which articles people read, how they navigate between pages, and whether the site loads properly on different devices. We analyze this information in aggregate form.
Third, if you subscribe to our newsletter, we use your email address to send you the news updates you requested. You can unsubscribe at any time using the link at the bottom of each email.
Fourth, we may use information to comply with legal obligations. If a law enforcement agency makes a lawful request, we may need to provide certain data.
We do not sell your personal information. We do not use it for purposes unrelated to operating our news portal and communicating with readers.
Legal Basis for Processing
Under Canadian privacy law, we process personal information based on the following grounds.
Consent. When you submit a contact form or subscribe to our newsletter, you consent to us using that information to respond to you or send you updates. You can withdraw consent at any time.
Legitimate interests. We have a legitimate interest in understanding how visitors use our website so we can improve our content and technical performance. We balance this against your privacy by collecting only necessary data and using it in aggregate form where possible.
Legal obligation. In some cases, we may need to process information to comply with applicable laws or respond to valid legal requests from authorities.
Sharing With Third Parties
We do not sell or rent your personal information to anyone.
We work with service providers who help us operate our website. These may include hosting companies, email delivery services, and analytics tools. These providers only access personal information to perform tasks on our behalf. They are contractually obligated to protect that information and use it only for the services they provide to us.
We may also share information when required by law. If we receive a valid legal request from a government authority, court order, or regulatory body, we may disclose relevant information to comply with that request.
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity. We would notify you before your information becomes subject to a different privacy policy.
Data Retention
We keep personal information only as long as necessary for the purposes described in this policy.
Contact form submissions and email correspondence are retained as long as reasonably needed to address your inquiry and maintain records of our communications. Server logs are kept for a limited period sufficient to analyze site performance and investigate any technical or security issues.
Newsletter subscription data is retained until you unsubscribe. After unsubscription, we may keep a record of your email address solely to honor your preference not to receive further emails.
When personal information is no longer needed, we delete it or anonymize it so it can no longer be linked to you.
Your Rights
You have rights regarding your personal information. Here is what you can do.
Access. You can request a copy of the personal information we hold about you.
Correction. If your information is inaccurate or incomplete, you can ask us to correct it.
Deletion. You can request that we delete your personal information, subject to certain exceptions such as legal retention requirements.
Restriction. You can ask us to limit how we process your information in certain circumstances.
Objection. You can object to processing based on legitimate interests.
Portability. Where technically feasible, you can request your information in a structured, commonly used format.
Withdraw consent. If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial authority.
Cookies
Our website uses cookies to function properly and to analyze traffic. Some cookies are essential for the site to work. Others help us understand visitor behavior.
For complete information about the cookies we use and how to manage them, please review our dedicated Cookie Policy.
Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete such information from our systems.
International Transfers
Our website may be accessed from locations outside Canada. If you access our site from another country, your information may be transferred to and processed in Canada, where our servers are located. Canada has privacy laws that may differ from those in your jurisdiction.
By using our website, you acknowledge that your information may be transferred to Canada and processed according to this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes might be necessary to reflect new legal requirements, changes in our practices, or improvements to our services.
When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice such as a prominent announcement on our homepage.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we want to hear from you.
Email us at [email protected].
Or write to us at:
Growthflow 220 8 Ave SW Calgary, AB T2P 1B5 Canada
We aim to respond to all inquiries within a reasonable period.